Harmondsworth Residents Meeting – 9th August 2014 – RESPONSE

St Marys ChurchDear All

The August 2014 advice surgery was held on the 9th August 2014 in Harmondsworth Village at St Mary’s Church Hall. We have compiled the following responses for you below:

If the Heathrow Villages Community raise the money for the CCTV cameras will the Council Monitor it?

Response from Council: The cost of purchasing and installing a new CCTV camera that could be linked to the Public Safety CCTV system is quite high.  At current rates to cost to install a new camera to a specification that means footage could be used in a court, and can be moved to follow vehicles/people etc is in the region of £10,000.  The camera itself is relatively inexpensive, but providing power and infrastructure to the camera increases the cost substantially.  The Home Office produces guidance for the use of CCTV surveillance equipment and is very clear that CCTV should only be located in areas where there is a clear need, evidenced by crime or ASB reports – simply having the technology and/or the finances is not a good enough reason to install a camera. If residents feel there is a need for a CCTV camera to be installed at a particular location they could first of all use two other routes before fundraising for a camera.  The first is to ask their ward councillors to email me with a request for a temporary, mobile CCTV camera to be installed at a particular location.  We will then review the location to see if CCTV is the best solution (for example, if residents are concerned about people accessing their back gardens then CCTV on the public highway wouldn’t be appropriate).  Residents could also set up a petition to ask for CCTV to be considered at a location – they can follow this link to set up an on-line petition (http://modgov.hillingdon.gov.uk/mgePetitionListDisplay.aspx?bcr=1) and see the guidance attached. I would also remind you that the council’s CCTV system is not monitored 24 hours a day.  Staff watch the cameras from 6pm to 2am each day.  All cameras are recording, but not being actively monitored”.

Who monitors the CCTV cameras in Cowley which have been their for a long time?

Response from Council: “The cameras that are monitored by the council are shown on this map (http://www.hillingdon.gov.uk/findmynearest?lnk=6), in addition there are cameras on housing estates, parades of shops and in car parks that are managed by the council but not monitored.  If you can provide me with more details about the locations residents are asking about I can provide you with more information about who might manage the cameras”.

Why hasn’t anyone finished the cycling works on Holloway lane. The workers have not been seen in approximately 2 weeks. Has the money run out mid project? and will they be replacing the fence posts back to its original position?

Response from Council: “I confirm that the Holloway Lane cycle facilities are still in the process of being implemented for completion in accordance with the drawing attached during the summer in 2014. Depending on when the question was asked, it is notable that work was suspended during the recent WWI commemorative event and furthermore the Contractor has a brief close-down as is usual industry practice during the summer months. I can confirm that the fence posts will be reinstated”.

Where has the £50,000 gone fro the saving on hatch Lane? Has it been relocated to the holloway lane project?

Response from Council: “The Hatch Lane – Holloway Lane – Harmondsworth Road cycle route project has been phased so that best use is made from the LIP and S106 fund allocations and the so called additional ‘Quick-win’ “Quietway funding” which the Council successfully managed to secure from Transport for London. The LIP fund allocations were £50k in 2012/13 and 2014/15 both of which have bee fully committed for Hatch Lane and Holloway Lane respectively”.

Council waste collectors are not picking up waste from the fallen bags. Is it normal practise for the waste collecting staff to pile all of the rubbish bins from all the houses in one location, this is occurring and the waste that has fallen will not be picked up.

Response from Council: “The refuse crew do advance the waste into collection points as this is more costs effective and efficient.  However, the teams should pick up any litter they drop. The supervisor will see the crew and make sure this takes place”.

Again the waste collectors are piling up the recycling bags and the bags are not being returned to their original owners or even back to their property. Resident have to go out “hunting” for their recycling bags in other peoples gardens – again is this normal practise?

Response from Council: “Garden bags should be returned to the front garden of properties, The supervisor will see the crew and make sure this takes place”.

Can the street cleaners come after the waste collection day in all of the villages. No point sending them one day before the waste collection day. Can we have the waste collection day for all the areas in Heathrow Villages and also the street cleaning schedule for Heathrow Villages?

Response from Council: “It is not possible to have the street cleaners follow the refuse crews in all areas.  As a rule of thumb; a refuse crew will cover an area each day that a solos road sweeper covers over a week.  The information for the villages is as follow:

 

Refuse/ Recycling

Street Cleansing

Cranford

Monday

Monday

Sipson

Thursday

Tuesday/ Wednesday

Harlington

Monday

Wednesday

Harmondsworth

Thursday

Tuesday/ Wednesday

Longford

Thursday

Tuesday/ Wednesday/ Friday

Can you alternate the times that the traffic wardens are patrolling the schools in Heathrow villages? It may be an idea to alternate the days the traffic wardens are present at schools, so that the wardens schedule varies from week to week.

Response from Council: “With over 90 schools in our borough, the Council does not have the necessary resources to continuously undertake parking enforcement outside all the schools. To try and maintain reasonable level of enforcement and make best use of our available resources, all schools are now visited on a regular rota basis. Regrettably, Apcoa’s mobile team have to cover 10 other school entrances in the area. We are due to review the school rota this month before the schools go back in September. We will look at how many times the schools are being visited and vary the times and days the CEOs attend each school. Heathrow Primary School was visited on 23rd July 2014 just before they broke up for the summer holidays, where vehicles were moved on. After we have reviewed the school rota we will endeavour to make the changes you have asked for. Please feel free to contact our Parking Enforcement Contractor, APCOA on 01895 271 418 Monday – Saturday 06:00 – 22:00 and Sundays and Bank Holidays 10:00 – 22:00”. We have asked for an update from them once the update occurs. I have asked for an update

The Bus stop opposite the Harlington scouts hut and adjacent to The White Heart Pub (158 High Street Harlington) needs its Red Bus Stop floor markings redone. The Bus comes around the Blind corner and the bus does not stop in time for the elderly residents who may not be fast enough to get up from the bust stop.

Response from Council: “The bus stop cage markings were renewed fairly recently and are considered in a reasonable condition. However, in common with many other Highways Authorities the Council no longer implements red surfacing at bus stops as these only add to the maintenance liability and the red colour has no statutory relevance; the important markings at a stop are the carriageway markings and the corresponding signs .  It is appreciated that there may be some difficulty for elderly residents to be ready on time for the bus. The picture below shows shrubs overhanging from the private gardens adding to the combination of the blind bend and bus drivers approaching the stop by The White Hart Pub, 158 High Street, Harlington, too fast for mobility impaired people. 

We have already made Transport for London aware of this observation, asking them to instruct drivers to have special care for elderly people at this bus stop.  A dedicated site visit is being arranged to consider the need to deal with the overhanging shrubs”.

The Moor Harmondsworth, possibly illegal rave two weekends in a row (26th & 27th July and 2nd & 3rd August). Are the council aware of this and are they monitoring the sounds and nuisance levels? 

Response from Council: “I can advise you that ASBIT have not received reports of noise disturbance emanating from the location in question. We operate an out of hours service (operating days & times are shown in the following:

Telephone: (01895) 250111; Opening hours: Thursday: 2000-0200; Friday-Saturday: 2100-0300; Sunday: 1900-0100. If your constituents contact our service when they are disturbed by the music, officers will attend their premises to witness the noise. Should the officers consider the noise to be a nuisance they will attend the noise source to instigate enforcement actions (this may involve calling for assistance from the police). Please encourage your constituents to contact us as above so that we can assist them & abate any nuisance”.

On the back of Moor Lane, the river has not been dredged. Is their a maintenance plan in place for the dredging of the rivers so that it wont flood in the winter?

No response from Council. We will update you once this occurs.

How does Heathrow Airport Limited measure its sound levels in villages and surrounding areas

Response from Council: Heathrow Airport does not monitor noise levels in Heathrow villages. However, Heathrow Airport has 12 fixed (permanent) noise monitors around the airport located at Colnbrook, Poyle, Horton, Coppermill, Wraysbury Reservoir (South), Hounslow West, Hounslow Cavalry Barracks, Hounslow Heath, East Feltham, Hounslow Cavalry Barracks (North) and Hounslow Heath Golf Course.The fixed monitors are positioned approximately 6.5km from start of roll (the position on a runway where aircraft commence their take-off runs and are used to mainly monitor departure noise. The Civil Aviation Authority (CAA) on behalf of the Department for Transport uses the monitoring data from these fixed monitors to calculate noise exposure around Heathrow airport which are depicted as noise contours. The contours show the amount of aircraft noise experienced by people living around Heathrow and are plotted at levels of 57dB LAeq,16 hours, 60dB LAeq,16hour, 63dB LAeq, 16 hour, 66dB LAeq,16 hour, 69dB LAeq, 16hour and 72dB LAeq,16 hour. These are daytime levels between 07:00 to 23:00 hours.  The Government considers 57dB LAeq 16 hour contour as the average level of daytime aircraft noise marking the approximate onset of significant community annoyance”.

Is there a definition of ‘normal’ noise level from Heathrow Airport?

Response from Council: “Heathrow is a designated airport as defined under the Civil Aviation Act 1982, this means noise controls are set by the Government. The CAA on behalf of the Government produces noise contour maps on an annual basis. The test for “acceptable” noise is set by the Government-please refer to 1 above”.

How does the Council monitor that these noise levels are being met or are they taking the airports word on it?

Response from Council: “The Council has no legal powers in terms of aircraft noise, the Environmental Protection Act 1990 excludes aircraft noise from nuisance action by local authorities. The CAA on behalf of the Government is responsible for monitoring airport noise”.

Many residents complaining of late/night flights and noisy flights which seem to be getting worse what can be done for the residents?

Response from Council: “There are strict criteria in regards to night flights. The Department for Transport is responsible for setting the numbers and types of aircraft that are allowed to operate between 23:00 and 06:00 hours. Residents should log a complaint direct to Heathrow where they are disturbed by night flights on Heathrow’s website: http://www.heathrowairport.com/noise/help/make-an-enquiry”.

If you would like to discuss these matters further please don’t hesitate to contact us.

Regards

Cllr Peter Money, Cllr June Nelson & Cllr Manjit Khatra

Harmondsworth Residents Meeting – 9th August 2014

St Marys ChurchDear All

The Harmondsworth advice surgery was held on the 9th August 2014 in Harmondsworth Village at St Mary’s Church Hall. The role of the advice surgery is for the Councillors to engage local residents who can drop in and talk to their local representatives, ask questions and seek advice with any problems that they may be having in their community. All Councillors were present at the surgery. It was a very positive meeting with a lot of residents sharing various concerns that they have. Below is a list of the concerns that the residents of Harmondsworth have that can be made public. This list was complied and sent to various officers in the Council:

  • If the Heathrow Villages Community raise the money for the CCTV cameras will the Council Monitor it?
  • Who monitors the CCTV cameras in Cowley which have been their for a long time?
  • Why hasn’t anyone finished the cycling works on Holloway lane. The workers have not been seen in approximately 2 weeks. Has the money run out mid project? and will they be replacing the fence posts back to its original position?
  • Where has the £50,000 gone fro the saving on hatch Lane? Has it been relocated to the holloway lane project?
  • Council waste collectors are not picking up waste from the fallen bags. Is it normal practise for the waste collecting staff to pile all of the rubbish bins from all the houses in one location, this is occurring and the waste that has fallen will not be picked up.
  • Again the waste collectors are piling up the recycling bags and the bags are not being returned to their original owners or even back to their property. Resident have to go out “hunting” for their recycling bags in other peoples gardens – again is this normal practise?
  • Can the street cleaners come after the waste collection day in all of the villages. No point sending them one day before the waste collection day. Can we have the waste collection day for all the areas in Heathrow Villages and also the street cleaning schedule for Heathrow Villages?
  • Can you alternate the times that the traffic wardens are patrolling the schools in Heathrow villages? It may be an idea to alternate the days the traffic wardens are present at schools, so that the wardens schedule varies from week to week.
  • The Bus stop opposite the Harlington scouts hut and adjacent to The White Heart Pub (158 High Street Harlington) needs its Red Bus Stop floor markings redone. The Bus comes around the Blind corner and the bus does not stop in time for the elderly residents who may not be fast enough to get up from the bust stop.
  • The Moor Harmondsworth, possibly illegal rave two weekends in a row (26th & 27th July and 2nd & 3rd August). Are the council aware of this and are they monitoring the sounds and nuisance levels?
  • On the back of Moor Lane, the river has not been dredged. Is their a maintenance plan in place for the dredging of the rivers so that it wont flood in the winter?
  • How does Heathrow Airport Limited measure its sound levels in the Villages and surrounding areas?
  • Is there a definition of ‘normal’ noise level from Heathrow Airport?
  • How does the Council monitor that these noise levels are being met or are they taking the airports word on it?
  • Many residents complaining of late/night flights and noisy flights which seem to be getting worse what can be done for the residents?
If you have any similar concern in your Street please don’t hesitate to contact your local Councillors.
 
Kind Regards
 
Cllr Peter Money, Cllr June Nelson and Cllr Manjit Khatra 
Heathrow Villages Ward Councillors 
 

Pinglestone Close – Site Visit

Dear Residents

On the 12th August a visit was conducted in Pinglestone Close and in attendance were 8 residents and Bill Hickson, the Council Officer responsible for Heathrow Villages along with your Councillors. A number of concerns were raised and the following points were taken forward:

  • There is a serious fly tipping/ waste issue on the corner of Pinglestone Close. The officer explained that an that inspection was carried out on the shops regarding disposal of shop waste, and he informed the resident that monitoring and inspection is on going. Fixed penalty notice will be issues to those found guilty.
  • Signage is now up in Pinglestone Close informing residents of the collection of waste and when to put their waste out. There was also a request to place signage in the private car park.
  • Resident asked why could they not have CCTV camera in the area Bill explain to the resident that they do not have the man power to monitor the system the Met monitor from 5pm to 2am.
  • Advice were given to resident that if they witness any one fly tipping in the area they should log the car registration number and forwarded it with a statement to the contact centre listing what they saw happen.
  • More litter bins is needed in the area. Additional bin on corner of Pinglestone Close & Bath Road.
  • What is the schedule and regularity of the litter picker in the area?
  • During our walk around in Pinglestone Close we found a broken light and lamp on one of the post, which needs to be maintained.
  • Request Green recycling bags for residents.
  • Can you let us know if the refuse collection staff collect refuse directly from houses number 24A through to 40B. As numerous residents state that all the rubbish is dumped in front of their premises.
  • Can we have the details of the dates when the gullies were last clean, there are reports of flooding.
  • Flats 24A through 40B the road and driveway is Constantly blocked by abandoned vehicles & residents parking their cars blocking the emergency access.The residents who lived from 24A through to 40B were concerned because if there was a fire the fire trucks would not get through and this is also blocking access to their houses. Is it possible to get these vehicles removed and also put up keep clear signs on the sides of these roads so that residents are aware that these are access roads and NOT extra driveways. Car registration numbers were provided.
  • Flats 24A through 40B Pinglestone close, the hedges on this access way needs cutting back as residents are unable to see the blind spots when exiting the drive way.
  • Can you please advice if the allotment in Plinglestone Close is still being used and why a resident who applied for allotment plot was denied access on the grounds that the land is sold off for housing?
  • Can we have a letter conforming that the allotment is still available for resident usedCan you please advice where does the resident in the flats above the shops on the Bath Road store their rubbish until collection day? There are no bins visible at the back of shops for residents as they may be contributing to the excess waste collection near the entrance.
  • The public foot Path on the Bath Road there is small raised flower bed along the foot path in front of 320 Bath Road all the way to the corner of Pinglestone Close with vegetation. ( this is between the Shop and the house) They are in a poor state and need to be maintained. Who is responsible for the maintenance is it the Council or Transport for London?
  • Accumulation of Waste – Council officer to survey the houses and to find out which of the residents is not maintaining their premises regarding the piling up of rubbish vegetation in their gardens and access areas. Residents are complaining of Infestation of rats in the area and advice will be given by Council Officers on the control of vermin.

We will update you once we have received correspondence back from the council and we hope that you find this useful, If you have any problems relating to this or any other local issue, please do not hesitate to contact us.

Yours Sincerely

Cllr Peter Money, Cllr June Nelson and Cllr Manjit Khatra
Your local Labour Councillors

Crime Statistics for Heathrow Villages

Dear All

Here is a brief summary of the crime statistics in Heathrow Villages since May 2014. Please see http://www.police.uk/metropolitan/00AS03N/ for a full detailed analysis. Overall crime has reduced from the previous month, however it is still not as low as May 2014. If you would like to discuss any policing issues on your street please don’t hesitate to contact your local Safer Neighbourhood Policing Team or your local Councillors.

  May 2014
 

June 2014
 

July 2014
 

All Crime
 

145
 

154
 

151
 

Anti-social behaviour
 

28
 

29
 

41
 

Bicycle Theft
 

1
 

0
 

2
 

Burglary
 

16
 

10
 

7
 

Criminal damage and arson
 

12
 

13
 

8
 

Drugs
 

1
 

11
 

5
 

Other Crime
 

1
 

1
 

2
 

Other Theft
 

25
 

24
 

19
 

Possesion of Weapon
 

0
 

0
 

1
 

Public Order
 

12
 

9
 

12
 

Robbery
 

11
 

2
 

1
 

Shoplifting
 

0
 

1
 

2
 

Theft from Person
 

0
 

2
 

2
 

Vehicle Crime
 

9
 

15
 

11
 

Violence and Sexual Offences
 

29
 

36
 

38
 

 

Contact information for your local Policing team

Police Station: Heathrow Villages Safer Neighbourhoods Team, Polar Park, Bath Road, West Drayton UB7 0DG

Mobile: 07917 013238

Email: Heathrowvillages.snt@met.police.uk

Phone: 020 8721 2557

 

Regards

Cllrs’ Money, Nelson & Khatra

Heathrow Airport Limited – Public Consultation

Dear All,

Attached is an email from the Community Communications Manager, Heathrow. They are starting a pubic consultation and the dates that they are in Heathrow Villages are below. Please turn up and ask any questions you may have. 

 “I am writing to let you know about our public consultation that starts today. The consultation will run for 12 weeks until 12 October and seeks views on the principles that should inform our property and noise compensation schemes. I have attached a copy of the consultation document.

 From today we are distributing 180,000 leaflets letting people know this is happening and where they can attend one of the local exhibitions.  We’ll be directing most people to respond to the consultation at – www.heathrow.com/publicconsultation. People can also view more information about our proposals here.
 
The consultation is being supported by 17 public exhibition events across the local area. Other ways we’re letting people know about this is by local advertisements and we’re arranging to place copies of the consultation documents in civic buildings across a number of local boroughs.  Finally there’s a freephone 24 hour helpline for residents – 0800 307 7996 – that you can call to request hard copies of the document or to speak to us about any concerns you have.
 
If you have any questions, please get in touch.  In the meantime if there’s ways you could help raise awareness of the consultation amongst residents we’d be very grateful.  This is an important issue and we’d like as many people as possible to take part.
 
Best wishes

Theresa Gruber
Community Communications Manager”

We have attached a link to the copy of the consultation document: http://your.heathrow.com/wp-content/uploads/2014/07/Property-and-Noise-Compensation-Consultation.pdf, and we hope that you have found this information useful.

 Harmondsworth Tuesday 2nd September (1400 – 2100)  St Mary’s Church Hall 
 Cranford  Thursday 4th September (1400 – 2100)  Cranford Baptist Church Hall
 Longford  Saturday 6th September (1000 – 1600)  Thistle Hotel, Bath Road
 Harlington  Tuesday 9th September (1400 – 2100)  Harlington Baptist Church Hall
 Sipson  Wednesday 1st October (1400 – 2100)  Sipson Community Centre  

Kind regards

Cllrs’ Money, Nelson and Khatra 

Your Local Councillors  

Information – Bonfires

Dear All, 

Some information that was passed on to us by the Council after numerous complains of domestic bonfires from residents. We hope it helps.

Bonfires are not illegal however we do not encourage them as burning waste materials can cause pollution and local nuisance. Find out about domestic and commercial bonfires and how to report them.Household waste should not be burned on a bonfire as many items of household waste can be recycled.

If a domestic bonfire persistently causes significant nuisance from smoke or ash, an abatement notice can be served under the Environmental Protection Act 1990 section 80. Breach of an abatement notice is an offence that can result in a fine following a hearing at a Magistrates’ Court.

What the Council can do:

We will investigate reports of domestic bonfires which are causing a nuisance if:

· A single bonfire has smoldered or produced smoke for more than 24 hours continuously

· A series of bonfires are lit over a short period of time so as to cause a nuisance by their frequency.

What you can do
1. You are asked to download the diary sheet and complete it to establish that there is a pattern of significant nuisance.

2. You should then send in the diary sheet with your report so that the need for action can be assessed and an officer may contact the person responsible for the bonfires.

Some furthur information on Preventing a bonfire becoming a nuisance and things you should know before lighting a bonfire.
Occupiers of premises, both in smoke control areas and elsewhere are urged to observe the following simple conditions, before lighting fires in the open:

· never light a bonfire unless you are satisfied that weather conditions and wind directions are such that any smoke or ash will be carried away from your neighbours’ windows and gardens. Make sure there is no laundry drying in any adjoining gardens

· only burn natural and untreated material which is dry enough to be burned quickly and with a minimum of smoke

· soft vegetable waste and grass cuttings etc which are difficult to dry, should be composted or buried.

· do not burn oily rags, rubber and other materials likely to produce heavy or pungent smoke

· do not leave your fire to smolder for long periods and never leave it unattended. Hose it down until the bonfire is cold’ before you leave it

· advise neighbours before you light a bonfire

· burn material quickly in small quantities to minimise the amount of smoke created

· choose your bonfire site carefully, well away from trees, fences and windows. Beware of attempting bonfires on windy days as they can easily get out of control. Have a hosepipe or buckets of water handy.

· rake the ashes when cold into the soil as a useful fertiliser. Small pieces of charcoal can be included, but larger pieces should be picked out first

If, in spite of taking the above precautions, your bonfire smolders, put it out and wait for the material to dry before starting another bonfire.

Regards,

Cllrs Money, Khatra and Nelson

AUGUST/ SEPTEMBER 2014 EVENTS

Dear All,

Here is some informtion that has been sent to us by our freinds at the Yiewsley & West Drayton Town Centre Action Group that they would like to advertise on our community website. All persons are welcome to these events.

– The Y&WD Community Centre are having an informal Open afternoon this Bank Holiday Monday 25th from 2pm to 6pm. The   bar will be open and they are running a BBQ. Yiewsley and West Drayton Community Association, Harmondsworth Road, West Drayton, Middx. UB7 9JL.

– Older People’s Wellbeing Event in conjunction with the Y&WDTCAG – 19th Sept – see below for details. 

– Open House Weekend at St. Martin’s Church – 20th/20th Sept – see below for details.

– Community Quiz Night – 26th Sept – see below for details.

Regards

Cllrs’ Money, Nelson & Khatra